Services > Infrastructure Management

IPNS' Infrastructure Management Services are a cost effective solution that can satisfy your customer demands and provide you with a new source of high growth, recurring revenue while eliminating capital outlays and operational expenses.

An information system needs to be managed by qualified personnel. IPNS' engineers will be placed at the customer premises, where end-to-end infrastructure operations and maintenance services can be seamlessly provided.

IPNS' expertise in infrastructure management includes:

Network Monitoring and Management :

Our network management offering includes:

• Management of LAN Networks with Hubs and Switches
• Router configuration, Monitoring & Management
• WAN Bandwidth Availability Monitoring
• VPN Configuration and Monitoring

Desktop Operations Management:

Server & OS Monitoring & Management Services:

• Operating System Administration
• Log file monitoring, event log file report, Disk space report
• Backup management and restoration
• Installation / reconfiguration / reinstallation of software in co-ordination
• Management of upgrades and patches
• First level diagnosis of server problems and escalation of hardware problems to vendors

Information Systems Management:

Security Management Practices:

• Security Audits
• Business Continuity Planning (BCP)
• Disaster Recovery Planning (DRP)

Network Security Management:

• Overall security assessment of the existing infrastructure
• Management and monitoring of intrusion detection systems
• Management and monitoring of content security
• Virus management on all systems
• Desktop firewall management
• Validate the latest service packs and security patches
• Update and monitor at the individual systems level
• Monitor and notify exceptions