IP Network Solutions

An information system must be managed by qualified personnel. IPNS' engineers will be placed at the customer premises, where end-to-end infrastructure operations and maintenance services can be seamlessly provided.

IPNS' expertise in infrastructure management includes:

Managed Infrastructure: Managing of data/voice networks and systems (workstations & servers)

Managed Systems: Operating systems including Solaris, MS Windows NT, MS Windows 2000/2003, and Linux

Applications: MS Exchange, Lotus Notes, DNS, Proxy, and IIS

IPNS’ network management offering includes:

• Management of LAN Networks with Hubs and Switches
• Router configuration, Monitoring & Management 
• WAN Bandwidth Availability Monitoring 
• VPN Configuration and Monitoring
  

Desktop Operations Management:
Server & OS Monitoring & Management Services:

• Operating System Administration
• Log file monitoring, event log file report, Disk space report 
• Backup management and restoration 
• Installation/reconfiguration/reinstallation of software in co-ordination 
• Management of upgrades and patches 
• First-level diagnosis of server problems and escalation of hardware problems to vendors
  

Information Systems Management:
Security Management Practices:

• Security Audits
• Business Continuity Planning (BCP) 
• Disaster Recovery Planning (DRP)
  

Network Security Management:

• Overall security assessment of the existing infrastructure
• Management and monitoring of intrusion-detection systems 
• Management and monitoring of content security 
• Virus management on all systems 
• Desktop firewall management 
• Validate the latest service packs and security patches 
• Update and monitor at the individual systems level 
• Monitor and notify exceptions