Technical Support
IPNS knows Technical Support extends beyond Help Desk. For many clients, it is the daily reinforcement that keeps their enterprise and their systems up and running.
Whether it is deployable technical teams to install, maintain or repair network infrastructure or in-house staff to respond to the problems in the next office, IPNS' highly-trained, certified and well-praised staff of technical support specialists can make your applications, systems and infrastructure more reliable and available for you and your users.
We can not only do the work, but we can help you determine the level of support you require through experience surveys and analysis of your needs and your situation. Rather than postponing support until something breaks, we bypass the complacency curve to avoid downtime for mission-critical systems.
We can not only do the work, but we can help you determine the level of support you require through experience surveys and analysis of your needs and your situation. Rather than postponing support until something breaks, we bypass the complacency curve to avoid downtime for mission-critical systems.
Quality CertificationsIPNS is one of a very few 8(a) firms based in North America to hold the prestigious ISO 20000 certification. |
Financial SystemsIPNS uses the DCAA-approved and audited DELTEK GCS accounting system, enabling us to perform Cost Plus projects and tasks when required. |
Past PerformanceIPNS has completed contracts with some of the most intense requirements for clients both in and outside of the Federal marketplace. |
